Refund policy

Last updated: September 14, 2026

2AGear.com is operated by IKEO Group, LLC.

14-day exchanges

You may request an exchange within 14 calendar days after delivery. Ordinary returns are for exchange only, not a refund, except where required by law. Items must be unworn, unwashed, and in their original condition, except when reporting a defect or an incorrect item.

Email hello@2agear.com with your order number and requested exchange before sending anything back. We will provide return instructions and confirm replacement availability. Do not send merchandise to our public mailing address or directly to Printful unless we instruct you to do so.

Return shipping

The buyer pays return shipping unless we state otherwise or applicable law requires otherwise. We recommend a tracked service and retaining proof of shipment.

Damaged, defective, or incorrect items

Contact us promptly at hello@2agear.com with your order number and photos of the issue. We will arrange an appropriate remedy, including any required replacement or refund. You will not be charged return shipping for a confirmed fulfillment error or defect that requires a return.

Printful-fulfilled products

Our 14-day exchange offer is provided by 2AGear. Printful does not fund ordinary exchanges for a change of mind, size, or color; please contact us, not Printful, to arrange your exchange.

Your legal rights

This policy does not limit rights or remedies available under applicable consumer law, including rights relating to faulty goods, mandatory cancellation periods, or unshipped orders. Where a refund is legally required, we will provide it using the original payment method where possible.